Return Policy
I want you to be happy with your order. If there is a problem with an item you received, please contact me and I will do my best to help resolve it.
Returns & Exchanges
Returns and exchanges are accepted on eligible physical items within 14 days of delivery.
To be eligible for a return:
Items must be unused and in original condition
Items must be returned in original packaging when possible
Proof of purchase or order confirmation is required
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact me within 7 days of delivery with:
Your order number
A description of the issue
Clear photos of the item and packaging
If approved, a replacement, refund, or exchange will be provided at no additional cost.
Print-on-Demand Merchandise
Some apparel and merchandise products are fulfilled through Printful, a third-party production partner.
Because these items are made to order, returns and exchanges for incorrect sizing, buyer’s remorse, or accidental orders may not always be accepted.
However, if a Printful item arrives damaged, defective, or incorrect, please contact me within 7 days of delivery and I will work to resolve the issue.
Digital Products
All digital products, including fonts and downloadable files, are non-refundable.
Due to the nature of digital downloads, returns, exchanges, or cancellations cannot be accepted once files have been delivered.
If you experience any issues accessing or using your digital purchase, please contact me for assistance.
Non-Returnable Items
The following items cannot be returned:
Digital downloads and fonts
Gift cards
Final sale or clearance items
Customized or personalized products unless damaged or defective
Refunds
Once a return is received and inspected, you will be notified regarding the status of your refund.
Approved refunds will be issued to the original payment method. Please allow several business days for your bank or payment provider to process the refund.
Original shipping costs are non-refundable unless the return is due to an error on my part.
How to Start a Return
To request a return or exchange, please contact me within 14 days of delivery through the contact page on this website or by email.
Please include:
Your order number
The item(s) you wish to return
The reason for the return
Photos if the item arrived damaged or incorrect
If your return is approved, you will receive instructions for returning the item.
Return Processing Time
Once a returned item is received, please allow 5–10 business days for inspection and processing.
If approved, refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact
If you have any questions regarding your order or would like to request a return or exchange, please contact me through the contact page on this website or by email.